FAQ

Stonewashed linen is describing quality linen that has been pre-washed prior to use. Stonewashing prevents shrinkage so your items can easily be machine washed and tumble dried.

Linen is one of the most ecofriendly and stylish fabrics in fashion history:

• flax grows naturally and requires no additional water other than rainwater;

• flax linen is recyclable and biodegrades;

• the whole flax plant can be used, leaving no waste;

• very little energy is required to process flax. Linen yarn is inherently strong, which reduces the need for starching during spinning and weaving.

• linen is many times stronger than cotton, which means bedding, curtains, and covers are made to last for many years.

The linen is more durable and gets better with each wash, unlike cotton which can become threadbare as the fibers are weakened. Linen uses fewer resources in its production, so it is also a more eco-friendly, sustainable fabric.

All Linen Hue products are made from OEKO-TEX certified linen, which ensures the human-ecological safety of textile products in all stages of production (raw materials and fibers, yarns, fabrics, end products). Products that are OEKO-TEX certified are absent of allergenic dyes, pesticides, heavy metals and other harmful substances.

The linen can be machine or hand washed at a low temperature up to 30°C/86°F. Please wash linens separately or with similar colors. The fabrics can even be tumble-dried on low heat. We don’t recommend using bleach or detergent with optical brighteners as they tend to weaken the fibers.

There is no need to iron linen products unless they have become very wrinkled. In fact, we prefer the natural wrinkles – they are what give linen its drapery and soft feel. But if you like ironing, or have an item that really needs to be ironed, iron while the fabric is still damp or use a quality steamer.

Yes, we gladly do collaborations. Please contact us at info.linenhue@gmail.com. and we will get in touch with you.

Yes! We offer worldwide delivery. We're working with trusted courier services to ensure every order gets to your doorstep safely. For more delivery details visit our Shipping and Returns

We offer free worldwide courier shipping on all orders above 110USD/100EUR. For more delivery details visit our Shipping and Returns.

We accept custom sizes for all our products which are made to order. Please contact us info.linenhue@gmail.com.

All orders are sewed only after purchase and processing takes 3-5 workdays. The courier delivery, usually, takes from 2 to 7 business days after the items are processed. Delivery time might differ depending on your location. For more delivery details visit our Shipping and Returns.

We accept all major credit cards as well as PayPal.

To make changes to an existing order, please email us within 12 hours of placing your order at info.linenhue@gmail.com We apologize, but we cannot make changes to custom orders or already shipped items.

There are no additional fees or taxes for orders from the EU, UK and USA. For other countries, unfortunately, we cannot foresee international taxes, so buyers are responsible for any customs and import taxes that may apply.

To cancel your order, please email us at  info.linenhue@gmail.com. We apologize, but we cannot cancel already shipped items or custom orders.

You are entitled to return your order within 30 days without giving any reason for doing so. For more details, please read our Shipping and Returns.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. For more details, please read our Shipping and Returns.

Once the item is received, we will refund you in 30 days from the day on
which we receive the returned goods. We will issue a refund to your original
payment method. For more details, please read our Shipping and Returns.